About

Rainbow

Connected

Rainbow Connected is the UK’s #1 lead management and contact centre. Our contact centre offers unrivalled results in speed and success of connecting you to clients.
With businesses purchasing data from the same source, it is imperative to reach the applicant before the competition.
Rainbow wants to ‘set the standard in our industry’, and not ‘be the standard’.
Our dedication, innovation and constant drive to improve keep us fresh and open to change.
To Rainbow, coming second is not an option.

WE EXPAND OUR SERVICES WORLDWIDE

WE CONTACT

Our sole focus is on the contact of the data.
Previously, insurers would manage the whole process; trying to contact, quote and retain their customers. With so many procedures in place, it meant they were slower to contact their data.
Rainbow has revolutionised this process and offered an unrivalled service to the insurer.

Lead Efficiency Product

Our most popular service

  • 32 seconds to contact live leads
  • See higher success rates in your campaigns
  • Provide you with hot key transfers

Call Exchange

Find businesses for your unquotables

  • Send us your unquotable customers
  • We’ll enter their details to find them a match
  • Send them to a broker who can quote them

CONCENTRATE ON THE SELL

Focus on quoting for new business
Rainbow will manage all aspects of the data process. Whether it is a live data feed, quoted diary, or your historical and renewal database.
You are now free to do what you do – quote the customer. You can focus on quoting for new business and convert more leads into sales. A win-win.

Call Purchase

Purchase tailored leads

  • You’ll receive live tailored leads
  • We’ll pre-quality the leads for your business
  • Quote them immediately

Renewal Chasing

Customer retention is important

  • We’ll chase your customers
  • Contact them to renew their policy
  • Pass them through to you to take their details

CAMPAIGN EXTENSION

One campaign usually grows into more.
Many of Rainbow’s client’s have initially started with a trial campaign, targeting one product type.
Our agents taking over the contacting of the data on behalf of the client.
We have found that this approach gives our clients a chance to measure the success and analyse conversions

Aggregator Solution

Get a second chance

  • Reengage with applicants
  • Offer further discounts
  • Make the sale

Direct Debit Failures

Rectify monetary issues

  • We’ll work on behalf of your accounts team
  • Contact those with monetary problems
  • Contact those with monetary problems

CONCENTRATE ON THE SELL

Focus on quoting for new business
Rainbow will manage all aspects of the data process. Whether it is a live data feed, quoted diary, or your historical and renewal database.
You are now free to do what you do – quote the customer. You can focus on quoting for new business and convert more leads into sales. A win-win.

Call Purchase

Purchase tailored leads

  • You’ll receive live tailored leads
  • We’ll pre-quality the leads for your business
  • Quote them immediately

Renewal Chasing

Customer retention is important

  • We’ll chase your customers
  • Contact them to renew their policy
  • Pass them through to you to take their details

CAMPAIGN EXTENSION

One campaign usually grows into more.
Many of Rainbow’s client’s have initially started with a trial campaign, targeting one product type.
Our agents taking over the contacting of the data on behalf of the client.
We have found that this approach gives our clients a chance to measure the success and analyse conversions

Aggregator Solution

Get a second chance

  • Reengage with applicants
  • Offer further discounts
  • Make the sale

Direct Debit Failures

Rectify monetary issues

  • We’ll work on behalf of your accounts team
  • Contact those with monetary problems
  • Contact those with monetary problems

Rainbow Services

OUR CONTACT CENTRE AND LEAD MANAGEMENT SERVICES

All your services under one roof.

Call Purchase

Live leads, filtered to your specification as a hot key transfer. We offer a tailored service, connecting your agents to pre-qualified customers to run through an immediate quote.

Renewal Chasing

A big part of Brokers income is from customer retention, once renewal documents have been sent out, RC contact any customer that hasn’t responded through the normal process.

Aggregator Solution

Giving Brokers a second bite of the cherry, adding this personal touch of our contact centre to reengage with applicants that didn’t click through to take the quote online, to enable Brokers to offer further discounts to seal the deal.

Lead Efficiency

Our contact centre offers an unrivalled results in speed and success rates in managing your lead efficiency campaigns. Calling your clients within seconds of application and providing you a hot key transfer to quote immediately.

Call Exchange

Every insurer is faced with customers that they are simply unable to quote, our Call Exchange product allows your agents to send us customers, via a live call directly into our contact centre. Our advisors will then enter the details into our bespoke system and match to a client that can quote and remonetise for the insurer.

Direct Debit Failures

We work on behalf of a Broker’s accounts team to rectify a monetary problem.

MI Reporting

For many of our clients MI reporting is essential, RC offer this as standard for all campaigns we manage. Reports are generated depending on campaigns size either daily, weekly or monthly.
Being at the front end of your campaigns we can help highlight which aspects of the campaigns are working and which need addressing in order to utilise the data to its full capacity.
Our detailed reporting offers our clients the following information:

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